RETURNS & EXCHANGE POLICY

At Barroccu & Co, we want you to feel completely confident in your purchase.
If you change your mind for any reason, you may return your order within 14 days of receiving it.

To qualify for a return:

  • The item must be unused, unwashed, and in the same condition you received it.

  • All original packaging must be included — cloth, storage pouch, card, sleeve, and any accessories.

  • Proof of purchase or your order number is required.

  • Partial refunds are not available.

  • This policy applies only to purchases made directly at barroccuandco.com.

If more than 14 days have passed since your purchase, we’re unfortunately unable to offer a refund or exchange.

  • Once approved please fill out the relevant form below and include in the parcel 
    Returns form:
    Download
  • Send your return to us using a secure, trackable delivery service.
    Items remain the responsibility of the customer until safely received by Barroccu & Co.

Undamaged items (change of mind)
  • Return shipping costs are the responsibility of the customer.

  • Original delivery fees are non-refundable.

Incorrect or damaged items

If your item arrives damaged or incorrect due to an error on our part:

  • We will refund your original delivery cost.

  • We will cover the cost of sending your replacement (if requested).

If you would like to exchange your item:

  • The customer is responsible for sending the original item back to us.

  • Once received in acceptable condition, Barroccu & Co will ship the replacement item at no extra charge.